In Balance Education Pilates Teacher Training Course
Terms and Conditions of Enrolment
By enrolling in a Pilates Teacher Training Course offered by In Balance Education (“we”, “us”, “our”), you (“the student”, “you”) agree to the following Terms and Conditions. Please read them carefully before completing your enrolment.
1. Enrolment and Payment
1.1 Enrolment confirmation
Your enrolment is confirmed when:
• we receive your full payment or agreed deposit; and
• you complete the registration form and any other required enrolment details.
1.2 Payment options and access
You may pay:
• in full at the time of enrolment; or
• by deposit and scheduled instalments; or
• under a payment plan approved by us.
Access to our online platform will be granted:
• once full payment is received; or
• if you are on a payment plan, from the agreed start date of the plan.
If you are enrolled under a payment plan, you agree that:
• the full course fee remains payable over the agreed instalment period; and
• this obligation continues regardless of your level of course progress, withdrawal, or non-completion, except where your rights under the Australian Consumer Law (ACL) apply.
Please also refer to Section 2 (Refunds, transfers and cancellations).
1.3 Payment plans and timing
1.3.1 Payment plans must be completed within a maximum of three (3) months from the course start date, unless we agree in writing to a different arrangement.
1.3.2 By entering into a payment plan, you authorise the scheduled charges to your nominated payment method for the full amount of the course fee over the agreed period.
1.4 Late or missed payments
If you miss a payment or a payment is delayed, we may:
• suspend your access to course materials and pause your participation in live or in-person sessions until payments are up to date;
• apply a late fee of AUD $25 per overdue payment; and
• where payment remains outstanding more than 30 days after it is due, refer the matter to a debt collection agency, with any reasonable collection costs added to the amount payable by you.
Nothing in this clause limits your rights under the ACL.
2. Refunds, Transfers and Cancellations
2.1 In-person courses (including intensive components of blended courses)
2.1.1 Refunds are not offered in the event of change of mind or non-attendance. A transfer to an alternative course date or location may be permitted, subject to availability.
2.1.2 You may request to transfer your enrolment to a future course date or different location instead of cancelling. Transfers are:
• subject to availability; and
• at our discretion.
2.2 Online and blended courses
2.2.1 No refunds will be provided for online or blended courses once access to the online platform has been granted. This includes situations where course content has been viewed, downloaded or only partially completed.
2.2.2 By enrolling in an online or blended course, you agree and consent to the immediate supply of digital content. Once access is granted, you will not be entitled to a change-of-mind refund.
2.3 Course cancellation or rescheduling by In Balance Education
2.3.1 We aim to deliver all courses as scheduled. However, we may need to cancel or reschedule a course due to reasons such as:
• not reaching the minimum required number of enrolments; or
• illness, travel disruption or other circumstances beyond our reasonable control.
2.3.2 If we cancel a course, you will be offered the choice of:
• a full refund of fees paid for that course; or
• a transfer to a future course date or another location, subject to availability.
3. Course Delivery and Modifications
3.1 We reserve the right to modify course content, delivery format, instructors or dates where reasonably required, for example to improve quality or respond to changes in scheduling or availability. We will notify you of any significant changes as soon as is reasonably practicable.
3.2 Changes made under clause 3.1 will not reduce the overall quality or core learning outcomes of the course. If a significant change means the course can no longer be delivered as described, your rights under the ACL will apply.
4. Student Responsibilities
4.1 Professional conduct
You agree to conduct yourself in a professional and respectful manner in all course settings, including:
• in-person intensives;
• online sessions and forums; and
• any communication with educators, staff and other students.
We reserve the right to remove or suspend a student from a course where behaviour is unsafe, disruptive or seriously inappropriate. In such cases, no refund is payable, except where required under the ACL.
4.2 Course completion and certification
4.2.1 It is your responsibility to complete all required components of the course, including:
• theory modules;
• practical hours;
• assessments; and
• any supervised teaching or observation requirements.
4.2.2 Certification is not automatic. If you do not meet the required standards or do not complete all components, you may not be issued a certificate, even if you have paid the full course fee.
5. Intellectual Property
5.1 All course materials remain the intellectual property of In Balance Education. This includes, without limitation:
• manuals and written resources;
• videos and audio recordings;
• slides, templates and worksheets; and
• online content and downloads.
5.2 You are granted a personal, non-transferable licence to use the materials for your own study and professional development only.
5.3 You must not copy, share, sell, distribute, post online or otherwise reproduce any course materials without our prior written consent, other than as allowed under Australian copyright law.
6. Privacy
6.1 We collect and store your personal information for the purposes of:
• processing your enrolment;
• delivering the course and related services;
• communicating with you about your course, assessments and future opportunities; and
• complying with our legal obligations.
6.2 Your information is stored securely. We do not share your personal data with third parties without your consent, unless required by law or necessary to deliver the course (for example, with learning platform providers).
6.3 For more detail about how we handle your personal information, please refer to our Privacy Policy.
7. Governing Law
7.1 These Terms and Conditions are governed by the laws of New South Wales, Australia.
7.2 These Terms and Conditions operate alongside your rights under the Australian Consumer Law. They do not exclude, restrict or modify any right or remedy you may have under the ACL that cannot be excluded, restricted or modified.
8. Enrolment Confirmation and Acceptance
By completing your enrolment, you confirm that:
• you have read and understood these Terms and Conditions;
• you accept the refund, payment and access policies outlined above;
• you understand your obligations under any payment plan (if applicable); and
• you understand that certification depends on meeting the course requirements, not only on payment.
☐ I agree to the Terms and Conditions of Enrolment for In Balance Education – Pilates Teacher Training Course.